📍 Location
Kiambu County, Kenya
🏠 Client
Residential home treadmill user
🔍 Problem Reported
The client contacted Garblex Home Solutions after their motorized treadmill started shutting off during use. The treadmill would power on normally, but once someone stepped on it and increased speed, it would slow down, display an error code, and stop completely. There was also a burning smell coming from the motor area.
The client searched for “treadmill repair in Kiambu” and requested a home service visit.
🧪 Diagnosis
Upon site inspection, our technician carried out a full treadmill diagnostic and identified multiple issues:
- ✓ Worn running belt causing excessive friction
- ✓ Dry deck due to lack of proper lubrication
- ✓ Overloaded drive motor drawing unusually high current
- ✓ Slightly misaligned speed sensor
- ✓ Motor overload–related error code detected
These combined faults were triggering the treadmill’s safety system, causing it to shut down to prevent further damage.
🛠 Repair and Service Performed
Garblex Home Solutions carried out the following repairs on-site:
- Belt lubrication using recommended silicone lubricant
- Running belt realignment and tension adjustment
- Speed sensor realignment and calibration
- Motor load testing and cleaning
- Full speed and incline calibration
- Electrical safety checks and reset
No major parts replacement was required, which helped reduce the repair cost.
Results & Performance Testing
After repair and testing:
- Treadmill ran smoothly at all speeds
- No error codes appeared
- Motor temperature normalized
- Noise and vibration were eliminated
- Client resumed workouts the same day
After repair and testing: The treadmill passed load testing and was returned to normal operation.
💬 Client Feedback
“The technician explained the problem clearly and fixed it the same day. The treadmill is now running quietly and smoothly. Very professional service.”
📌 Key Takeaway
Many treadmill breakdowns are caused by poor lubrication and belt friction, failed motors. Proper diagnosis can prevent unnecessary part replacement and save costs.
Professional Skills
Professional Skills Demonstrated
🏃♂️ Service Area Note
Garblex Home Solutions provides treadmill repair services in Kiambu, including Ruiru, Ruaka, Kikuyu, Limuru, Thindigua, and surrounding areas.